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Home | Tag Archives: Passenger rights

Tag Archives: Passenger rights

Mozambique: Minister calls for debate on elements hindering growth of domestic air travel market

Mozambican Transport Minister Carlos Mesquita called for a comprehensive debate on the factors that are holding back the growth of the domestic air travel market in spite of the measures taken by the government. Speaking in Maputo, during the opening of a meeting of the Aeronautical Council, Mesquita mentioned among those measures are the liberalization of Mozambican air space, the presence of an attractive package of civil aviation legislation, and …

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Canada: Public consultations on Transportation Modernization Act being readied

The Canadian Transportation Agency is preparing to launch an online consultation process after Bill C-49, otherwise known as the Transportation Modernization Act, is made into law. The Canadian Transportation Agency is an independent regulator that is tasked with setting out rules and resolving issues relating to air, rail, and marine transportation. Its Chairman and Chief Executive Officer, Scott Streiner, said the organization has plans to stage in-person, daylong consultations in …

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India Minister of State for Civil aviation Jayant Sinha calls Indigo scuffle “shocking and deplorable”

India’s Minister of State for Civil Aviation, Jayant Sinha, described the scuffle involving staffers of IndiGo Airlines and a passenger as both “shocking and deplorable” and declared that the safety and security of passengers cannot be compromised. A video of an IndiGo ground staffer manhandling a passenger at a New Delhi airport recently emerged. The airline has since apologized for the incident that happened last month and added that immediate …

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Customers to lose numerous protections after Brexit

UK airlines are hard at work in drafting contingency plans that would tackle changes in consumer rights after Brexit as customers are set to lose numerous protections under European Union regulations. Under existing laws, EU citizens are eligible to claim just compensation in specific situations such as a delayed or cancelled flight caused by bad weather. Current rights are also applicable to unorthodox scenarios such as unplanned downgrade, with a …

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UK civil aviation regulator urges Emirates to compensate passengers for flight delays

The UK’s civil aviation regulator is holding Emirates to its word that it would compensate passengers for the flight delays that they experienced. They have also penned a letter to Etihad, Singapore and American Airlines to adhere to a European Union law that addresses passengers’ rights in case of a flight disruption. The development came after a UK court passed judgment over the weekend that Emirates passengers could start collecting …

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Over 80,000 Monarch passengers brought back to UK in £60million operation

More than 80,000 vacationers have been repatriated to the UK as part of £60million operation after the travel company went into administration. The UK Civil Aviation Authority (CAA) utilized a total of 567 flights to bring back 83,875 passengers. The massive operation concluded when the last of the flights, one that came from Tel Aviv carrying 122 passengers, arrived at Luton Airport on Monday morning. The CAA added that they …

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Amendments being mulled by British Transport Secretary to avoid repeat of Monarch collapse

Secretary of State for Transport Chris Grayling said that changes are being considered to an incident much like the Monarch collapse. This, he announced even as he confirmed that around 80,000 of the affected passengers of Monarch, had already returned home. Grayling remarked that he wants to explore the possibility for airlines to “wind down in an orderly manner” and take care of their customers without the need for the …

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Italy’s aviation regulator ready to impose penalties on Ryanair for cancelled flights

ENAC, Italy’s Civil Aviation Authority, is gearing up to slap penalties on Dublin-based carrier Ryanair over its handling of the massive cancellation of flights last month. “The process of sanctions for failing to inform passengers has been started,” announced a spokesperson for ENAC without giving away any other details. Last month, Ryanair declared an incredible number of flight cancellations brought about by a shortage of pilots. That development affected over …

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Russian officials seek new rules to closely monitor airlines

Russian authorities are seeking to create new regulations that would allow for closer monitoring of airline financial conditions to ensure carriers can fulfill passenger obligations. According to Minister of Transport, Maxim Sokolov, the Ministry also wants to amend the air operator’s certificate suspension process to be involved in the airline’s business in case of problems. The authority also wants to closely supervise flight delays to be able to introduce a …

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Members of European Parliament urge European Commission to ensure enforcement of air passenger rights

Members of European Parliament (MEPs) are set to question the European Commission on the massive cancellation of flights and the subsequent enforcement of regulations on air passenger rights. European Law states that passengers whose flights have been cancelled are entitled to reimbursement, rerouting or return. However, Dublin-based Ryanair faltered in that regard after failing to inform customers of their rights, doing so only after a threat of legal action was …

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