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Home | Tag Archives: Passenger rights (page 5)

Tag Archives: Passenger rights

US Airline lobbying reaches new heights

Airline lobbying has skyrocketed in the middle of a fierce congressional debate over whether or not an aviation bill should contain updated passenger rights or privatize air traffic control. According to disclosure forms filed this month, federal lobbying expenditure from Airlines for America – the trade group that represents most of the nation’s major airlines – has reached more than $2 million during the months of April, May and June, …

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US airlines slapped with fines after violating rules geared to protect consumers

Three airlines from the United States have been made to pay hundreds of thousands of dollars in fines over government claims of violations of rules aimed at protecting consumers. The Transportation Department announced the violations and the fines that were slapped against American Airlines Group, Delta Air Lines and Frontier Airlines in documents that were made public last week. The findings come from different inquiries made by the Transportation Department. …

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US House Bill aims to be “safeguards for passengers”

A House Bill has been introduced that would prohibit airlines from removing passengers on oversold planes. In addition, the bill from Rep. Bill Shuster, R-Pa, would also oblige the Transportation Department to clarify compensation for passengers who are denied boarding on flights. The airline industry practice of “bumping” grabbed headlines back in April when a man was forcibly dragged off a United Airlines flight to make room for crew members. …

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Kenya Civil Aviation Authority proposes compensation bill

The Kenya Civil Aviation Authority has proposed a bill that can give passengers just compensation in the event of a cancelled flight. If ratified, an airline which cancels a flight less than seven days to the date of travel will be obliged to find an alternative flight besides taking care of travellers’ expenses. In the case of delays, the carrier would be required to compensate the traveller a rate of …

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Canada’s Transportation Agency to consult public regarding airline passenger rights

The Canadian Transportation Agency will be asking for input from the public regarding the future of airline passenger rights in a series of broad public consultations. The input-gathering would commence once a bill aimed at modernizing transit rules is passed in Parliament. It comes at a time when complaints regarding the state of air travel have risen in recent months. Scott Streiner, Chairman of the CTA, said that the agency …

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Why The Airline Industry Needs More Regulation And Some Suggestions

By Doug Gollan https://www.forbes.com/sites/douggollan/2017/05/29/why-the-airline-industry-needs-more-regulation-and-some-suggestions/#19ba3e86266b First of all, let’s get it straight. The Airline Deregulation Act of 1978, nor Europe’s efforts to liberalize commercial aviation for travel within its member states, are a total abolishment of regulations. Operations and safety standards are still closely regulated and airlines are subject to the same marketing and advertising laws as other businesses, and in many cases have more intense regulation. Does your plumber or auto …

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Global IT system malfunction could prove costly for British Airways

British Airways (BA) might be hit with a massive bill for compensation for thousands of passengers who were stranded as a result of a global IT system malfunction. On Saturday, BA was forced to ground all flights from Heathrow and Gatwick after the system crash, causing uproar at the said airports. The dilemma continued the following day with more flights getting cancelled. Passengers were seen spending the night at the …

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Saudi Arabia GACA to implement improved passenger rights policy

The General Authority for Civil Aviation (GACA) of Saudi Arabia has vowed to improve its services to travelers starting with a new policy, which would be implemented on June 6. GACA’s Safety and Security Department Customer Protection Directorate has the comfort and rights of travelers in mind. The directorate was established to protect customer rights and guarantee compensation in situations of flight delays and cancellations. The directorate also defends the …

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Canada’s air passenger bill of rights is “all smoke and mirrors”, says consumer advocate

A new government bill that is purportedly geared to support air passengers’ rights, is being called out by a consumer rights advocate as nothing more than “smoke and mirrors.” Canada’s Transportation Minister Marc Garneau recently introduced a passenger bill of rights as part of a package of changes to the Canada Transportation Act.  Bill C-49 asks the Canadian Transportation Agency (CTA) to establish well-defined standards for how passengers can be …

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New Canadian passenger bill of rights introduced

A new passenger bill of rights was introduced by Transportation Minister Marc Garneau, which included a provision that ensures that passengers will not be bumped off a flight against their will. That particular change is part of the amendments made to the Canada Transportation Act, which also introduces new foreign ownership limits for airlines, requires railways to install voice and video recorders in locomotives and improves transparency and efficiency in …

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