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Nigeria: House of Representatives asks NCAA to make sure passenger rights are respected by airlines

The House of Representatives has tasked the House Committee on Aviation to work with the Nigeria Civil Aviation Authority (NCAA) to make sure that passengers’ rights were respected by airlines operating in the country.

The resolution came right after a motion that was filed by Tajudeen Yusuf called “Flagrant abuse of passengers’ rights by Nigerian Airline operators.”

The motion talked about the consistent disregard and violation of passengers’ rights by local airline operators.

Yusuf also spoke of the anomalies that ranged from delays in flights, the shabby treatment of passengers and the discriminatory fares by airline operators, which are placing Nigeria in a bad light.

He said that aside from travellers not getting bang for their buck, some airline operators have also gone to great lengths to devise shady practices.

Nnamdi Agbo also contributed to the motion and said that the relevant government agencies should be instructed to step up on their regulatory duties.

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